Are you a

Housing Practitioner?

Register to use Housing Jigsaw if you’re working as a housing officer or in a housing team for a local authority.

Practitioner login

Are you at risk

of homelessness?

If you’re at risk of homelessness? Has your local authority told you to register on our Customer Portal?

Customer login

Are you a public body

or referring agency?

Are you a public body or wider agency making a homelessness referral to a local authority?

ALERT – duty to refer

Are you at risk of homelessness and don’t know what to do?

Are you at risk of homelessness and don’t know what to do yet? There is a lot of support and help for those at risk and you can make first contact with any of the numbers below. Your local authority has a duty to help you if you are at risk. Try some of the links and numbers below.

The UK government website will help direct you to your local authority. Simply type in a postcode on this page here.

Shelter: Call the advice line on 0808 800 4444 or visit their website here.

Citizen’s Advice Bureau can help with practical matters such as debt and the law. Visit their website here

Helpful numbers

Shelter’s FREE housing advice line

0808 800 4444